Medicue is built on a simple idea: when patients take part in their own health, clinicians come prepared and the consultation gets better for both. With more than half a million patients, that is no longer an idea. It is a way of working.
Before the appointment
More than 500,000 patients have registered in Medicue since the platform launched. Most of them began with a pre-visit questionnaire: a few structured questions about their eyes, their lenses and their day-to-day experience, answered at home before they walked in. The optometrist sees the answers before the patient sits down, so the appointment can start with what matters rather than with a blank page.
During the appointment
The answers follow the patient into the room. The patient's own data guides the conversation, so the optometrist can spend the time on the examination rather than on taking a history. One optical chain using Medicue reports saving 5–8 minutes per consultation.
Built around the patient, not the appointment
Medicue is a CE-marked medical device, MDR Class I, GDPR and HIPAA compliant, and ORCHA Bronze assured. The next chapter is follow-up for the whole journey: contact lenses, spectacles and dry eye. With it, the optometrist hears about changes when they happen, not at the next scheduled check. More on that soon.
Thank you to every patient who answered, and to every optometrist who read it.
